https://doncho.net/2005/09/great-service-saxo/ Късчета живот Tue, 02 May 2006 13:00:50 +0000 hourly 1 https://wordpress.org/?v=6.9.4 https://doncho.net/2005/09/great-service-saxo/comment-page-1/#comment-16998 Tue, 02 May 2006 13:00:50 +0000 http://doncho.net/?p=338#comment-16998 […] Доживях и поредния “Грозен” в датската серия от материали! Разликата с предишния “грозен” обаче ще е, че тук няма как да свърши нормално. От много време тихичко завиждам на Йовко за неговата раничка от “Кунторов” ЕООД. Днес в един коментар от UrbanStyle видях връзка към фото-магазина PhotoPavilion, а от там намерих категорията им за Lowerpro. А от категорията намерих моят избор засега: Фотораница Lowepro CompuTrekker Plus AW. […]

]]> https://doncho.net/2005/09/great-service-saxo/comment-page-1/#comment-10235 Wed, 02 Nov 2005 09:52:05 +0000 http://doncho.net/?p=338#comment-10235 […] Few weeks ago I shared here some problems with one book delivery. Just few days later I shared my extreme satisfaction after the resolution of the case. […]

]]> https://doncho.net/2005/09/great-service-saxo/comment-page-1/#comment-8315 Mon, 05 Sep 2005 17:38:32 +0000 http://doncho.net/?p=338#comment-8315 This is called Customer Service. Where His or Her Majesty the Customer is the one receiving the Service – even though sometimes the company is not at fault. Things are done the same way in the US – I was very surprised the first time UPS dropped a package containing a piece of audio equipment worth about $1000 inside the garage (and we never lock the entrance door during the day…). But that’s why insurance exists. And the Customer is right by default. Unfortunately, in other parts of the world the roles are reversed 🙁

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